At Insahaus Guest House, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website or stay at our property.
1. Information We Collect
We may collect the following information from guests:
- Full name
- Phone number
- Email address
- Payment and booking details
- Identification information where required by law
- Any information voluntarily provided during reservations or communication
2. How We Use Your Information
Your information may be used to:
- Process and manage reservations
- Communicate booking confirmations and updates
- Provide customer support
- Improve our services and guest experience
- Comply with legal and regulatory requirements
3. Payment Information
Payments are processed through secure payment methods. We do not store sensitive payment information unless required for transaction verification purposes.
4. Information Sharing
We do not sell, rent, or trade your personal information to third parties. Your information may only be shared:
- With trusted service providers involved in booking or payment processing
- When required by law or government authorities
5. Data Security
We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure.
6. Cookies & Website Usage
Our website may use cookies or analytics tools to improve website functionality and user experience.
7. Guest Rights
Guests may request access, correction, or deletion of their personal information by contacting us directly.
8. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of external websites.
9. Policy Updates
Insahaus Guest House reserves the right to update or modify this Privacy Policy at any time without prior notice.
10. Contact Information
For questions regarding this Privacy Policy, please contact:
Insahaus Guest House
Email: hausinsa@gmail.com
Phone: +62 81229746780
